FAQs

What is Solya?
Solya is a lifestyle and jewellery brand from Karachi, Pakistan, founded in 2026. We currently focus on everyday jewellery and a small selection of limited pieces sourced from different parts of the world.

What are Solya's everyday jewellery pieces made of?
Our everyday collection primarily features stainless steel jewellery. Each product page includes the specific material and details of the individual piece.

Will stainless steel jewellery tarnish?
Stainless steel is chosen for its durability and resistance to tarnishing, making it suitable for everyday wear. However, like any jewellery, proper care will help keep your pieces looking their best for longer.

How should I store my Solya jewellery?
Every piece comes in an airtight, reusable pouch. We recommend storing your jewellery in the pouch when you're not wearing it. This helps keep your pieces protected between wears.

Why doesn't Solya use traditional jewellery boxes?
We wanted our packaging to be useful rather than something that gets put away or thrown out. Our airtight pouches can be used to store your jewellery, and some orders also come with a microfiber cloth for cleaning and care.

We try to avoid unnecessary packaging wherever possible.

Are all Solya pieces waterproof?
This depends on the individual piece. Please check the product description for specific care instructions before exposing your jewellery to water, perfumes, lotions, or other products.

How do I know what size to order?
Each product page includes available sizing and measurements where applicable. If you're unsure about a size, feel free to contact us before placing your order and we'll be happy to help.

Are the pieces limited?
Many of our pieces are available in very small quantities. Our travel collection in particular consists of limited (or single) pieces sourced during our travels, so once a piece is sold out, it may not return.

Where does Solya ship from?
Solya is based in Karachi, Pakistan, and orders are shipped from Pakistan.

How long will my order take to arrive?
Orders are processed and shipped within 5-8 days. Delivery times may vary depending on your location.

Do you offer returns or exchanges?
Yes. Please see our Returns & Exchanges Policy for full details and eligibility.

Can I change or cancel my order?
If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

How can I contact Solya?
You can reach us through our Instagram @solya.pk. We'd love to hear from you. 🤍